Returns and Refunds

Thank you for shopping at Glue&! If you are not entirely satisfied with your purchase, we'll do our best to help.



For UK orders you have 14 calendar days to return an item from the date you received it and for International orders it is 21 calendar days. To be eligible for a return, the item must be unused and as-new. The item must be in the original packaging and you'll need the receipt/proof of purchase. Furthermore, we require a tracking number and proof of delivery when you return the item in order to be able to process your refund.



Once we receive your item, we'll check it out and notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You'll then receive your money back within 3 working days.



You are responsible for paying for the shipping costs to return an item. Shipping costs are non-refundable. If an item is returned to us after failure to deliver, you are liable for the shipping costs.


Non-Delivery Of Items

If your order is returned to us owing to one of the following issues:

  • Address incomplete or inaccessible
  • Addressee gone away
  • Parcel not called for

Then you may either request a refund or for the item to be returned. Both options will be subject to postage fees. 


Any Other Issues

If there's anything wrong with your order, you have 14 calendar days for UK orders and 21 calendar days for International orders from the date of order to contact us via email and raise an issue. Any issues beyond this date will not be considered. 


Contact Us

If you have any questions on how to return your item to us, please contact us at and we'll help the best we can!